Warranty and Offer
Warranty Information
Offer Information
Warranty Terms and Conditions
Iranian Carpet and Furniture Center is pleased to offer a limited warranty on our sofas. This warranty applies exclusively to the structural components of the sofas and is subject to the following terms and conditions:
Warranty Coverage:
This warranty covers defects in materials and workmanship for the following components of the sofa:
- Wooden frame
- Sponge and foam
- Legs
Warranty Period:
The warranty is valid for a period of 2 to 5 years from the date of purchase. First 2 years are free; after 2 years, the warranty cost is as follows:
- 3 year: 7%
- 4 year: 12%
- 5 year: 18%
Customers are eligible for a complimentary fabric change on their new sofa if they pay an additional 15% of the total cost of the sofa. The new fabric options available for selection will be provided by our store. Customers can choose from a specified range of fabrics.
Exclusions:
This warranty does not cover:
- Fabric, upholstery, or any related materials
- Damage caused by accidental incidents, such as tears, burns, cuts, or stains
- Normal wear and tear
- Damage resulting from misuse, abuse, or improper maintenance
- Damage caused by exposure to extreme conditions, such as fire, floods, or natural disasters
Additional Terms:
- The warranty is non-transferable and applies only to the original purchaser of the sofa.
- Proof of purchase is required to claim warranty services.
- The warranty is limited to the repair or replacement of the defective component, at the discretion of the company.
- In the event that the exact materials or components are no longer available, the company reserves the right to substitute similar materials or components of equal quality.
- This warranty does not cover any associated costs, such as transportation or labor fees, incurred in the warranty claim process.